Vendor Knowledge Center - FAQ

There is currently no government-wide mandate to use IPP. However, individual departments and agencies may decide IPP is mandatory for their vendors.

Vendors who are business partners with federal agencies are eligible to participate in IPP. The federal agency must have an IPP Disburser account or be represented in a general IPP agency account. Click here to view the list of participating agencies.

No. There are no fees for services or support. The U.S. Department of the Treasury provides the IPP service free of charge to agencies and their vendors. 

• IPP makes it easier for vendors to do business with the government.
• Vendors can replace paper-based processing with digital file exchange for all federal agencies using IPP.  
• Vendors may download purchase orders and remittance files, and upload digital invoices. 
• IPP reduces invoice approval time cycles and speeds payment processing. It also supports invoice aging reports and payment due analysis.

 

IPP is not integrated with SAM. All government vendors must continue to maintain their account data in the SAM registry and activate it annually. IPP works directly with agencies and their vendor files, which are updated using the SAM.

Yes. IPP is hosted within Treasury’s private infrastructure with rigorous security audits to ensure the security of all data within the infrastructure. The IPP application also meets Federal Information Security Management Act (FISMA) requirements and is assessed annually to ensure compliance. IPP utilizes multi-factor authentication to ensure that only legitimate users have access to IPP. User sessions are secured using Hypertext Transfer Protocol Secure (HTTPS) and Transport Layer Security (TLS).

IPP is a web application and can be accessed from anywhere. However, to ensure optimal user experience, we recommend the following minimum operating system and browser requirements to access IPP:

• Operating System: Windows 10 and above or Mac OS X 10.9 or higher
• Web Browser: Microsoft Edge or higher or Apple Safari V7 or higher
• Browser Security Protocol: Enable Transport Layer Security (TLS) version 1.0 (enabling TLS 1.1 or TLS 1.2 is recommended where possible)

The Collector Administrator gives access to 3rd party vendor user who are considered collector users for that account.  The 3rd party vendor must accept the terms and conditions in the "Vendor Participation and Rules of Behavior Agreement" during their initial login.