Agency Knowledge Center
Your comprehensive resource hub for Invoice Processing Platform agency services, documentation, and support materials.
Popular Support Topics
Explore Resources
Everything you need to successfully work with the Invoice Processing Platform. Choose from our comprehensive collection of guides, tutorials, and support materials.
Need Additional Support?
Our dedicated support team is here to help you succeed. Get personalized assistance through multiple channels.
Online Support
Submit a Support Request
Need a hand? Fill out the form below to open a case with our support team. A specialist will review your inquiry and respond within 1-2 business days.
To ensure a timely response, please do not contact us through additional channels (such as Phone or email) regarding the same inquiry.
Before you Contact Us
Check our FAQ for quick answers. Review relevant user guides and tutorials. Have your vendor ID and specific questions ready.
Live Support
Call Us
(866) 973-3131Speak with a support team member for immediate help. Call during operating hours listed below to be connected.
Operating Hours
8:00 AM to 6:00 PM (ET)
Monday thru Friday
(Except Federal Holidays)