Implementation times will vary depending on the set of functions your agency chooses to implement. Baseline duration estimates for an implementation in five phases is illustrated in the table below:
|I||Pre-Kickoff Outreach||1 month|
|III||Discovery and Planning||1-3 months|
|IV||Implementation||3-6 months – depending on PO, Invoice and Workflow function selections.|
|V||Production Go-Live||2-5 days|
IPP invoice approval workflow is a module that can be selected by an agency to use for online invoice approval routing. The IPP agency implementation team will work with agencies during implementation to set up workflow processing. Workflow holds the invoice in IPP until all defined approvals are obtained. IPP then presents the invoice for download to the agency's ERP system for final handling. IPP invoice approval workflow routes an invoice to approvers according to rules defined and maintained by the agency. The workflow rules utilize invoice header information, such as total amount, a cost center identifier, a department identifier or a business unit code. Workflow rules allow multiple configurations per Disburser and include options for escalation, delegation (for vacation or illness), manual reassignment, default approver(s) and e-mail notification upon assignment.
The Disburser application manages the following transaction types:
Additional functions include vendor management, transaction searches and reports, invoice approvals, and self-service, online invoice creation. Agency users may also configure their own transaction event-driven e-mail notifications.
Yes. IPP supports secure user sessions and data access. IPP is in compliance with Federal Information Security Management Act (FISMA) requirements and is fully integrated with the Treasury Department User Provisioning Service (UPS), which manages user authentication and application-level permissions.
IPP supports administrative accounts that manage user roles and permissions. Internet file exchanges are secured with Hypertext Transfer Protocol Secure (HTTPS) and Transport Layer Security (TLS). Bank account data associated with payment remittance is encrypted in the database.
Please call (866) 973-3131 or e-mail us at IPPCustomerSupport@fiscal.treasury.gov to report any compliance issues you may find on the site.
The IPP Customer Support Team is available to assist users Monday through Friday (excluding federal holidays) from 8 a.m. to 6 p.m. Eastern and can be reached at (866) 973-3131.
Customer support is provided free of charge to agencies and vendors. In addition to the toll-free number (866-973-3131), the IPP Customer Support Team can be reached at IPPCustomerSupport@fiscal.treasury.gov.
About the U.S. Department of the Treasury's Bureau of the Fiscal Service Invoice Processing Platform (IPP)
IPP is a secure online service that exchanges electronic POs and invoices and enables retrieval of payment details and history. IPP services are easy to use and are available at no charge to participating federal agencies and their vendors. To enroll in the IPP Payment Notification Service, call IPP Customer Support at (866) 973-3131.
IPP customer support is available to assist users from 8 a.m. to 6 p.m. Eastern, Monday through Friday (excluding holidays). A user ID and password are required to view payment information.
Standard Operating Hours
8:00 AM to 6:00 PM ET
*Except Federal Holidays