Please enable Javascript.
U.S. flag

An official website of the United States government

Agency Multifactor Authentication (MFA)

Multifactor Authentication (MFA) is required to login to IPP. Multi-factor authentication strengthens account security by requiring two factors to confirm user identity. 

To support MFA for non-PIV/CAC users, IPP is partnering with third-party credential service providers (CSPs) such as All non-PIV agency users will be required to verify their identity through a CSP. 

First-time Login with PIV/CAC Card   

Verifying and Updating Email Address in CAIA

IPP Non-PIV Agency MFA Quick Reference Guide

Non-PIV Agency Frequently Asked Questions

1. What is, a certified commercial identity provider, provides secure identity verification services. Treasury partners with to make sure you are you – and not someone pretending to be you – when you request access to Treasury programs like IPP. 

2. Why is the Invoice Processing Platform (IPP) using uses two-factor authentication, and stronger passwords, that meet new National Institute of Standards of Technology (NIST) requirements for secure identity validation and verification. By using, you will get an extra layer of security to help protect your IPP account against password compromises.

3. What will happen to my IPP account?

Nothing will happen to the information stored in your IPP account. You will keep all your data and still be able to accomplish everything you can do today.

Once you set up an account, we’ll link it back to your IPP account. You will continue to visit to access your account. The only difference is you will use your email address, password, and a one-time security code to sign into IPP.

4. What do I need to create an account?

Users are required to enroll in with a one-time submission of unique identifiers and photo/ video proof for identity verification and authentication. You will need:

  • Email Address 
  • Photo identification: Driver’s license, State ID, Passport, or Passport Card
  • A computer or cell phone with access to the internet and a front-facing camera
  • Full legal name

For assistance with creating an account please review the requirements and steps in Creating your account.

5. What email address do I use to create an account?

Use your IPP account email address, so we can automatically link your IPP account to your account. If you use a different email address, we will not be able to link your account.

This process only works if the email address in the sign-in process is the same as your IPP account email address. 

For, the primary email address in your existing account must match the email address in your IPP account. Please follow the instructions in “Changing your primary email address” to update the primary email address in your account.

6. I have an existing with my personal email address. Can I use the existing account, or should I register for a new one with my work email address?
You can only have one account. If you have an existing account, the primary email address in that account must match the email address in your IPP account. Please follow the instructions in “Changing your primary email address” to update the primary email address in your account.

7. Can I use a different email address from my IPP account email address, when setting up my account?

When you first create your or account, you must use the same email address you currently use for signing in to IPP. This will then automatically link your IPP account information to your new account.

8. Can I share an or account and profile with another person within my organization?

No, you cannot share an account and profile with another person or use a group email address to create a new account. Each user must create an account and go through an identity verification process to get access to IPP.